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Sales Engineer

COMPANY OVERVIEW

Thycotic, a global leader in IT security, is the fastest growing provider of Privileged Account Management solutions that protect an organization’s most valuable assets from cyber-attacks and insider threats. Thycotic’s award winning cyber-security solutions minimize privileged credential risk, limit user privileges, and control applications on endpoints and servers.  

  • We have over 7,500 customers worldwide ranging from small IT shops to Fortune 5 companies.
  • Rated #1 in customer satisfaction, achieving a 99% customer satisfaction rating year-over-year
  • Among Inc. 5000 Fastest Growing Companies with 247% annual growth over the past 3 years

POSITION SUMMARY

  • Key member of the customer-facing sales team having primary responsibility for providing pre-sales technical support for all Thycotic products.
  • Interacts directly with employees at both technical and all levels of management on the client accounts including the executives (CTO, CIO, CISO etc.)
  • Identifies key customer requirements and presents Thycotic products and use cases that meet the applicable requirements
  • Flexibility in work schedule may be required to accommodate the customer and the needs of the business
  • Occasional attendance at conferences may be required
  • This position requires 30-35% travel within the United States
  • Reports to the Director or VP of Sales Engineering and Professional Services

KEY RESPONSIBILITIES 

  • Prepare for and deliver customized use case based demonstrations of Thycotic software
  • Ensure continuing client engagement during demonstrations and other technical sessions related to sales opportunities
  • Address technical blockers that are impeding the closing of opportunities
  • Focus on largest and highest potential opportunities first, and understand how to work with sales/account executives to prioritize these
  • Work with the Technical Support team to highlight any technical blockers that appear to be bugs or require Support assistance, and ensure that these cases are addressed in a timely fashion based on the opportunity close date
  • Represent Thycotic at trade shows and other industry events
  • Lead RFP/RFI and RFQ responses (RFX), engaging other company resources to help as needed, and ensuring that the RFX is completed on time
  • Provide technical and high level best practices consultation services for current and prospective clients
  • Identify and communicate upsell opportunities to Client Services

SKILLS & QUALIFICATIONS 

  • At least a bachelor's degree in Computer Science, Electronic or Computer Engineering, or similar area of specialty or comparable field experience, with an additional 2-4 years of experience in the field
  • A strong understanding of computer and network infrastructure
  • Great presentation and listening skills, and the ability to learn and improve these based on feedback from management and peers
  • Good at customizing demonstrations if needed for larger opportunities using out of the box thinking and creativity
  • A combination of stellar interpersonal and technical skills
  • A good understanding of solution sales methodologies and how the Sales Engineer fits into solution selling
  • Thrive in a team oriented environment; seek help when needed and lend a hand when needed
  • You are resourceful. You have that “I may not know, but I can consult my resources and learn” kind of mentality

 

Thycotic is an Equal Opportunity Employer and does not discriminate on the basis of race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, or veteran status.

Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per Thycotic employment policy. In addition, all publicly posted social media accounts may be reviewed.

 

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